How can we help today?
We're here to answer your questions.
Members should use the My Account menu to update payment method, membership info., advertising, or to cancel services. Check Frequently Asked Questions (FAQ) for many other answers. Our Help Center has step-by-step illustrated instructions on how to join the association, sign up for or cancel benefits, and more.
Frequently asked questions
What if I earn less than $275 most weeks but work for multiple companies?
Yes, you can reach our support team at 877-264-2433 during business hours (8:00 AM to 5:00 PM EST). And you can use our live chat. However, using the contact form ensures we have all necessary information to help you faster.
How can I update my payment information or membership details?
Members should use the My Account menu to update payment methods, membership information, advertising details, or cancel services.
How do I get an insurance certificate?
To get an insurance certificate:
- Click “Driver Benefits” in the navigation menu
- Select “Insurance”
- Choose your insurance type
- Click “Get an Insurance Certificate”
- Fill out the quick form
How do I enroll in a training program?
To enroll in training:
- Click “Driver Benefits” in the navigation menu
- Select “Training”
- Choose your training category
- Select your specific course
- Sign up and complete the payment
You’ll receive a confirmation email with next steps, followed by an invitation email to start your online training.
What's the best way to get help with my A4DD account?
For quick DIY solutions, check our FAQ section and Help Center for step-by-step illustrated instructions. If you still need help, use this contact form and we’ll get back to you soon.
How quickly will I receive a response?
We try to respond to all inquiries within one business day. For urgent matters, please indicate this in your message.
How do I get an insurance quote?
To get an insurance quote:
- Click “Driver Benefits” in the navigation menu
- Select “Insurance”
- Choose your insurance type
- Click the “Get a Quote” or “get my coverage” button on the page
- Fill out the form
You’ll see your quote instantly on screen and can choose to activate coverage right away if you wish.
How do I cancel specific A4DD services or membership?
To cancel individual services (like insurance or advertising):
Click “My Account” in the top navigation menu
Select “Cancel/ Non-Renew“
Choose which specific services you want to cancel
You can cancel individual services while keeping your membership active or you can cancel your membership and access benefits until your paid period.